Get Started with Matterport

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Required Equipment

These items are required to scan with Matterport, but are NOT included in your purchase. You must purchase them separately.

Here’s what you can do while the camera is shipping.

While You’re Waiting

Quick Release Clamp

See Recommended Clamps

Matterport Capture App

Download for Free


Learn how to scan

Everything you need to know about operating the Matterport camera

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Learn how to edit, manage, and share your Spaces

Enrich, embellish, and add value to your Spaces.

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Get inspired

Check out cool places others have scanned.

Try-It Page



Learn How to Scan

Read a 10 step walkthrough on how to do your first scan.

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Best Practices

Mark features

for better alignment and to improve the overall quality of the final result.

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Marking mirrors is crucial for alignment. However, this will not remove the image of the camera from the mirror itself.

Place scan positions

5 to 8 ft (1.5 to 2.5 m) apart and with a line-of-sight to a previous scan.

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Recover from errors

by moving the camera closer to a previous scan position.

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Adjust lighting

to make it consistent throughout the place.

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Avoid direct sunlight

as it can interfere with the camera.

Scan up the stairs

and create a new floor when you get to the top.

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Floors in Capture app are different from floors in 3D Showcase.
Learn more.

Keep doors open

the entire time while onsite to avoid alignment issues.

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Doors that are closed in one scan and open in another can cause problems.
Learn more.

Use doorstops

to make sure doors stay still.

Going Outside?

360º Views are like normal 3D scans, but they can stand alone - they are not connected to other scans.

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Scanning a path to a detached guest house?
Switch to 3D Scan mode and scan. Wait until just after sunset or right before sunrise.

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Practice for Free

For larger models, duplicate in the Capture app, make modifications, and then upload the duplicate.

You can:

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Add new scans
Delete scans
Change markings

Models with one or two scans (both 3D scans and 360º Views) are processed for free. Use this to quickly test the lighting and environmental conditions when on-site.

Manage your Spaces

First, log in to Matterport Cloud at

You should have received an invite by email after you purchased the camera. If you didn't receive an invite yet, please contact us.

Your email and password for may be different than

You can invite Collaborators who can upload, view, and edit your Matterport Spaces.

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Edit your Spaces

Matterport Workshop (a web app located within Matterport Cloud) is where you can edit, enrich, and embellish your Matterport Spaces.

Set the Start Position

where people start when 3D Showcase loads.

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Verify the address

or add an address if none exists.

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Take Snapshots

which you can use elsewhere.

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Create a Highlight Reel

to guide people through the Space.

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Hide extra scans

so they don’t appear in 3D Showcase.

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Add Mattertag Posts

to provide more info and to link to external sites.

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You can use links in Mattertag Posts to connect to other Matterport Spaces.
Learn how.

Share your Space

You can create Collaborators who can upload, view, and edit your Matterport Spaces.


Change your Cloud Plan
Update your credit card information
Download an invoice

First, log in to the cart at:

Here you can:

Your email and password for may be different than

Advanced Marketing Topics

Use Virtual Reality

for an even more immersive experience.

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Order a Schematic Floor Plan

to create additional value.

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Sell your Scan Services

to others as a Matterport Service Partner.

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Create a video from your Space

with screen recording software.

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Enhance your Marketing

with the Matterport media marketing kit.

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Do more with your Spaces

by exporting an OBJ file, point cloud, or by
joining our developer program.

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Contact our support team

with any more questions.

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© 2018 Matterport. All rights reserved.

Join the discussion

on our community.

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Read more tutorials and FAQs

on our support site.

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Best Practices for Editing

Duplicates are processed for free

Don’t delete models from the iPad until it’s absolutely necessary

You may want to return to the site and take additional scans.

Experiment with Capture before you make edits in Workshop

Uploading a duplicate creates an entirely new Matterport Space, so you will have to redo edits such as Mattertag™ Posts.

Copy the sharing link and paste it into:

Text Message
Other Social Media

Copy and paste the ❮iframe❯ code and embed it in your blog, website or content management system (CMS).

Scan outside last. Even if it's a few scans (like the patio), save them for the end. Switching between inside and outside while doing 3D scans can lead to alignment issues.

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Watch a webinar hosted by our Customer Success team.

This webinar was originally hosted on May 18th, 2017.

Here's everything you need to know to be successful with us.

Don't worry about this error. The WiFi connection is only between the camera and the iPad, and is only used while you are scanning.

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Watch a webinar hosted by our Customer Success team.

This webinar was originally hosted on May 18th, 2017.

Matterport Pro vs Pro2 3D Camera

Matterport Pro2 3D Camera

Released in June 2017

2D Snapshots for Web, Digital, and Print Use

Maximum Snapshot Size: 8092 x 4552 pixels (36 MP)

GPS Module

3D Showcase

Cloud Sharing

Virtual Reality

3D Measurements

Learn More

Matterport Pro 3D Camera

Released in March 2014

2D Snapshots for Web and Digital Use

Maximum Snapshot Size: 1280 x 720 pixels (0.92 MP)

3D Showcase

Cloud Sharing

Virtual Reality

3D Measurements

The Matterport Pro2 3D Camera is great for taking 2D Snapshots for print use.

Learn MorePrinting Info

Matterport Academy 

Watch our series of training videos

Watch the rest of the videos on YouTube